10 Questions to Ask Before Hiring a Roofing Contractor
When it’s time to repair or replace your roof, finding a trustworthy, skilled, and transparent roofing contractor isn’t just a good idea it’s essential. Your roof is one of the biggest investments in your home’s structure, safety, and curb appeal. Hiring the wrong team for the job can lead to costly repairs, frustrating delays, or even insurance nightmares.
Whether you're dealing with storm damage, looking for an upgrade, or simply staying proactive with maintenance, asking the right questions before hiring a roofer can save you thousands and countless headaches down the line.
Here are the 10 questions every homeowner should ask before hiring a roofing contractor.
1. Are You Licensed and Insured?
Why It Matters:
Roofing work is high-risk and highly regulated for a reason. A professional contractor should hold:
A state or local license to legally perform roofing services in your area.
General liability insurance to protect your property if something is damaged during the job.
Workers' compensation insurance to cover their crew if someone is injured on your property.
Pro Tip:
Ask for proof of all three and verify them through your local licensing office or state department.
2. How Long Have You Been in Business?
Why It Matters:
Experience counts. Roofing companies with a long, established history are more likely to have the skills, knowledge, and resources to handle any surprises during your project.
While every business starts somewhere, choosing a roofer with at experience typically means they’ve seen and solved a wide range of roofing issues.
Bonus Question:
"Can you share some before-and-after photos or client testimonials?"
3. Can You Provide Local References?
Why It Matters:
Local referrals tell you a lot about a contractor’s reputation in your community. A credible roofer should be eager to provide references from satisfied clients in your area. At Contender Roofing we have over 70 Five-Star Reviews on Google.
Questions to Ask References:
Were you satisfied with the quality of work?
Was the project completed on time and on budget?
Would you hire them again?
Pro Tip:
Check online reviews on Google, Facebook, and Better Business Bureau (BBB) as well.
4. What Type of Warranty Do You Offer?
Why It Matters:
Roofing warranties typically come in two forms:
Limited Lifetime warranty on materials
5 year Workmanship warranty on labor
1 year warranty on repairs
Ask how long each lasts, what’s covered, and what could void the warranty. A reputable roofer will clearly explain your warranty coverage and provide it in writing.
Example:
At Contender Roofing, we offer up to a Limited Lifetime warranty and a 5-year workmanship warranty on all full roof replacements along with a 1 year warranty on repairs.
5. Will You Handle the Required Permits and Inspections?
Why It Matters:
In most cities and counties, roofing projects require permits and final inspections. It’s a red flag if a contractor expects you to handle this.
A professional roofing company should know your area’s permitting regulations, file the paperwork, and arrange inspections to ensure your project is legally compliant.
6. What Is Your Process for Protecting My Property?
Why It Matters:
Roof replacements or repairs involve heavy equipment, falling debris, and foot traffic on your lawn and driveway. A responsible contractor will have a plan to protect your landscaping, gutters, siding, and windows.
Good Contractors Should:
Lay down protective tarps
Move or cover delicate plants and furniture
Use magnetic tools to pick up nails and debris afterward
Pro Tip:
Ask what happens if something is damaged during the job.
7. Who Will Be Onsite Supervising the Project?
Why It Matters:
You don’t want to be in the dark once the crew arrives. A dedicated project manager or site supervisor ensures the work is done to standard and keeps you updated on progress.
Ask:
Will there be a supervisor on site at all times?
How will I receive updates?
Who should I contact with questions during the project?
At Contender Roofing, we assign a dedicated project manager for every job to keep you informed and confident throughout the process.
8. Can You Provide a Written Estimate and Contract?
Why It Matters:
A handshake isn’t enough when it comes to your home’s biggest line of defense. A detailed, written estimate and contract protect both you and the contractor by clearly defining:
Scope of work
Materials to be used
Start and completion dates
Payment schedule
Warranty information
Never hire a roofer who won’t provide a written, signed agreement.
Pro Tip:
Compare estimates from 2–3 reputable companies to spot outliers and identify fair pricing.
9. What Type of Roofing Materials Do You Recommend, and Why?
Why It Matters:
Different roofing materials offer unique benefits based on climate, home style, and budget. A knowledgeable contractor should recommend options suited to your needs — not just push their most expensive package.
Common Material Options:
Asphalt shingles (affordable and versatile)
Metal roofing (durable and energy-efficient)
Tile roofing (long-lasting and stylish)
Flat roof systems (for low-slope roofs)
Ask for a breakdown of material pros, cons, and estimated lifespans.
10. What Is Your Project Timeline?
Why It Matters:
Roofing projects are weather-dependent and can experience delays, but you deserve a clear outline of when the work will start and when it’s expected to finish.
Ask:
How long will the job take once it starts?
What could cause delays?
What happens if bad weather affects the schedule?
A professional roofing contractor should communicate proactively about timing and set realistic expectations.
🚨 Bonus Questions (Because You Should Be Thorough)
• How do you handle unexpected repairs or hidden damage?
Roofing projects sometimes reveal surprises like rotten decking or pest infestations. Make sure you know how they’ll address these issues — and how additional costs are handled.
• Do you offer financing options?
Roof replacements can be a significant investment. Some contractors (like Contender Roofing) offer flexible financing plans to make payments manageable and even offer a “No Down Payment” option..
• What safety precautions do you take for your crew?
Proper safety protocols, equipment, and training should be non-negotiable. This protects the workers and reduces liability risks for you.
🎯 Final Thoughts: Protect Your Investment, Protect Your Home
Your roof is your home’s first line of defense against the elements. Hiring the right roofing contractor means not just getting a new roof, but gaining peace of mind for years to come.
At Contender Roofing, we welcome these questions and are proud to provide clear, honest answers. We believe an informed homeowner is our best customer. Whether you need a minor repair, a full roof replacement, or a storm damage inspection, we’re here to help.
Ready for a hassle-free, professional roofing experience?
📞 Contact Contender Roofing today for your free estimate!